SHIPPING & RETURN POLICY
All orders are processed within 24 hours of payment posting and will be shipped with in 3-5 business days thereafter (unless otherwise selected at checkout), excluding Holidays. Some orders may require a signature upon delivery; otherwise, your order may be returned back us and the customer will be responsible for any further shipping cost.
SHIPPING EXPECTATIONS & GUIDELINES
- USA Standard ships within 3-5 business days.
- USA Priority ships within 1-3 business days.
- USA Priority Express ships in 2 business days.
- USA Expedited (Overnight) ships in 1 business day.
- INTERNATIONAL orders ship within 1-3 business days.
Please take careful note that prepaid "in store pickups" must be pre-approved by management and require a 2 hour processing time. Any orders placed without approval may be cancelled without notice.
Please note that shipping timeframes may be extended during our "FREE SHIPPING" promotions; therefore, if your order is needed within an immediate and/ or specific timeframe please select a paid option for a more guaranteed delivery date which is provided a checkout.
RETURNS & EXCHANGES
Customers must contact us within 7 calendar days of receiving their order to notify of us of the intended return for store credit. After the 7th calendar day of confirmed delivery, the item is considered Final Sale! Please carefully note that accessories, bodysuits, sales, shoes, & swimwear are all FINAL SALE and may not be returned back to us.
We DO NOT offer any Refunds and/ or Exchanges.
All costs associated with Returns are to be covered by the customer.RETURN ADDRESS:
BOUGIE CHIC BOUTIQUE - HQ16049 BASELINE AVE, SUITE 1FONTANA, CA 92336
Once your item is returned to us, you will be sent a gift card to be used for placing a new order. Your items must be returned to us unworn and its original condition (tags attached); items sent outside of this condition are not eligible for a gift card.
Please allow up to 5 business days for your items to be returned back to us.
Our "Returns Department" will send you a confirmation e-mail once your return
has been received and processed. If you have not received any communication
from us after the 5th business day, please contact us at firstname.lastname@example.org.
However, if a return is required as a result of Bougie Chic's error, we sincerely apologize; and will happily accept your unworn return within 30 days for a FULL REFUND.