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All items will be processed at our headquarters within 24 hours of payment posting and shipped 3-5 business days thereafter (unless otherwise selected at checkout), excluding Holidays. Some orders may require a signature upon delivery; otherwise, your order may be returned back to us and you will be responsible for any further shipping cost. 

Customers must contact us within 7 business days of receiving their order to notify of us of the intended exchange NO REFUNDS will be given. Please note that after the 7th calendar day of confirmed delivery, the item is considered Final Sale!

However, if a return is required as a result of Bougie Chic's error, unworn returns can be made within 30 days for a FULL REFUND or Exchange. Please carefully note that accessories are FINAL SALE items and will not be accepted as returns under any circumstances.